Legal information

Privacy Policy

Last updated: 7 February 2025

What we collect

Harbour Fan Balance collects information you provide when requesting a callback or contacting us. This may include your name, phone number, suburb, property role and details about your ceiling fan service request.

How we use your information

We use this information to respond to enquiries, arrange visits, provide quotations, complete requested work and maintain service records. We do not sell personal information to third parties.

Sharing information

Information may be shared only where needed to deliver our service, such as with a building representative arranging access, or where required by Australian law.

Storage and security

We take reasonable steps to protect personal information from misuse, loss and unauthorised access. Information is retained only for as long as reasonably needed for service, administrative and record-keeping purposes.

Access and correction

You may ask to access or correct personal information we hold about you. Contact us by phone on 359884593392 or write to Harbour Fan Balance, Lawson Street 182, 2016 Sydney.

Website links

Our website may link to external social media services. Their privacy practices are governed by their own policies, not this policy.

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